Environmental Health is responsible for ensuring that the quality of water from private water supplies complies with the Private Water Supplies (Scotland) Regulations 2006. Private water supplies are generally found in the more rural or remote parts of the Stirling area which are not reached by a mains supply.
We take routine samples of drinking water from properties served by private supplies. These are analysed in a laboratory and if the water fails to meet standards, we can give advice on how to improve quality.
You can find further information on the Scottish Government website:
List of private water supplies in our area
Scottish Water (0845 601 8855) will deal with complaints regarding mains drinking water supplies, such as a strange taste or smell from the water. If problems persist, we can be contacted for advice on 0845 277 7000.
The Scottish Environment Protection Agency (SEPA) deal with complaints regarding pollution of watercourses such as rivers, burns and lochs. Their Stirling office can be contacted on 01786 452595. Areas to the west of Stirling such as Balfron, Fintry and Crianlarich are served by the Glasgow office on 0141 945 6350.
We regularly take water samples from swimming pools and spas to ensure that these are safe for bathers to use. It is important that swimming pools are maintained properly and that the water is properly filtered and disinfected in order to eliminate harmful bacteria.