These are some of the frequently asked questions for the Hogmanay event at Stirling Castle, each of the Hogmanay events will have their own specific terms and conditions. Please refer any question directly to the appropriate venue.
The Hogmanay Concert at Stirling Castle's Esplanade will have a raised platform built to accommodate wheelchair users. This area has a limited capacity and must be booked in advance. Please book your tickets by calling either 01786 473 544 or 01786 27 4000 and let the box office staff know.
Can I bring my children?
Stirling's Hogmanay Concert at the Castle is a family friendly event but we would advise you not to bring very young children. It can be noisy, busy and cold!
If you do decide to bring young children please be aware that taking pushchairs and buggies into a fully standing area is not advisable and that they may be surrounded by people dancing.
Do I need a ticket for the Esplanade?
Each person on the Esplanade needs a ticket so numbers can be monitored for health and safety reasons. Children need the same amount of space per person as an adult – this is how the capacity is worked out for the Esplanade. No-one will be allowed on to the Esplanade without a ticket.
Where can I collect my tickets?
If you have chosen to collect your tickets from the box office before the event then you have a couple of choices.
If you wish to collect before 31 December then please contact either The Albert Halls 01786 473 544 or the Tolbooth 01786 27 4000 to confirm opening hours in advance of making the trip.
The latest you can collect your tickets will be 9pm on 31 December from the Tolbooth box office.
Is there a bar and can I get food?
There are no bars selling alcohol on the site but you can bring your own as long as it is in plastic bottles or cans, no glass will be permitted.
Teas, coffees and other refreshements will be on sale from the concession stands on the site.
Can I leave the site and get back in?
Please make sure that you have all that you need before entering the site but you will be able to leave and return.
You will be given a wristband to wear and use to re-enter the site.
A raised platform will be constructed to accommodate wheelchair users. This platform will have a limited capacity and your place must be booked in advance. Please call the box office on 01786 27 4000 (option 1 / option 3) or 01786 473 544 and let the staff know when you are booking your tickets.
There will be vehicle access to drop off wheelchair users at the esplanade until 8.30pm after which the roads will be closed until after the concert. It may be some time before you will be able to return to the site in a car.
I can't go now, can I get a refund?
Sorry you can't make it this year but unfortunately tickets, once purchased, will not be refunded unless the event is officially cancelled.
Under those circumstances, refunds will be processed automatically.
Can I bring an umbrella?
Sorry, after receiving feedback from a large number of concert goers from last year we will be strictly enforcing our NO UMBRELLAS policy.
The best thing to do is dress for the weather and leave the brolly behind.
Important do's and don'ts...
- Dress for the weather, it can be very cold (at times) and changeable.
- Plan your journey home, there may be no late night transport and taxis will be very busy.
- Follow Police and stewards instructions at all times, they are there to ensure that you have a good but safe time.
- Enjoy yourself!
- Drink responsibly.
Please DO NOT...
- Do not bring any glass, fireworks or Chinese lanterns. Your bag will be searched and you may be refused entry.
- Take an umbrella or flag- it might block the view of the people behind you.
- Bring your car up to the Castle, the roads will be closed and it will take you ages to get out.
- The event is reccommended for children 8yrs and above. ALL children must have a ticket and those aged 15yrs and under must be accommpanied by a responsible adult.